1.       This promotion is available to customers of Maybank Singapore Limited (“Maybank”) who hold a Maybank Singapore-issued Credit Card (“Card”) (“Cardmembers”). The “Promotion Period” is from 1 August 2026 to 31 January 2027. 

2.      This promotion comprises Tier A and Tier B. To be eligible to receive the Complimentary Benefits for a Tier, a Cardmember must the relevant spending requirements set out below:

 * Please note that ticket/service bookings may only be made in the month following the month in which the stated spending requirements have been met.

For the purpose of this promotion, “Eligible Transactions” include local and overseas retail purchases, including recurring payments. Exclusions apply to fund transfers, financial charges, late charges, fees, payments to insurance companies, and other transactions as outlined in Clause 2.2 of the general Terms and Conditions Governing TREATS Points Rewards Programme. Maybank is not responsible for late merchant submissions.

3.      The Complimentary Benefits will be available for booking from the date the Cardmember meets the applicable spending requirements till 31 December 2026, provided that:

(a)  All bookings must be made at least three business days in advance.

(b)  Advance bookings can be no earlier than one month before the intended service date.

(c)   All complimentary KLIA Ekspres VIP services must be utilised within the same calendar year. Unused services cannot be carried forward. Usage is counted based on booking date.

4.      The KLIA Ekspres VIP Service under this Promotion includes a VIP Limousine which may accommodate:

(a)  a maximum of four passengers; and 

(b)  up to two family-sized luggage pieces or equivalent. 

·  Where applicable, eligible Cardmembers may purchase tickets for additional passengers directly from Express Rail Link (“ERL”), subject to the vehicle capacity. Such additional passengers shall be charged at ERL's prevailing public fares, payable directly by the Cardmember, that is, Adult: RM55, and Child: RM25. The discounted rates extended by ERL to Maybank shall not apply to additional passengers.  All luggage must fit within the limousine's designated luggage compartment. Hand-carry items may be brought into the passenger cabin provided they do not compromise passenger comfort or safety. Where the number or size of luggage exceeds the limousine's luggage capacity and an additional vehicle is required, the applicable charges for such additional vehicle shall be borne by the passenger and charged accordingly. Passenger and luggage quantities must at all times comply with the limousine's recommended carrying capacity.

5.      The KLIA Ekspres VIP Service operates daily from 6:00 am to 11:00 pm. Meet-and-greet services can be arranged as early as 5:30 am. For home or hotel transfers, the earliest pick-up time is 5:30 am, while the latest pick-up time is 10:45 pm. To ensure a smooth journey, passengers are strongly advised to schedule their pick-up at least three (3) hours before their flight's scheduled departure time. Passengers are responsible for allowing sufficient travel time between the pick-up location and the airport, taking into consideration the pick-up location, prevailing traffic conditions, and any other factors that may affect the journey.

6.      Cardmembers must provide pick-up/drop-off locations and flight details. Insufficient/incomplete information or last-minute changes may result in service unavailability, for which Maybank and its affiliates are not liable.

7.      Nomination of a third party to utilise the service is strictly prohibited.

8.      An Administrative Fee of RM10.00 shall be charged for each cancellation. If a cancellation is made more than twelve (12) hours prior to the scheduled pick-up time, a full refund of the booking fee, less the applicable Administrative Fee, shall be provided. No refund shall be given for cancellations made less than twelve (12) hours prior to the scheduled pick-up time or in the event of a no-show.

9.      Split destinations are not permitted.

10.    The Promotion is not valid in conjunction with other Maybank offers, promotions, in-house offers, discount cards, loyalty programmes and vouchers, other Charge and Redeem Campaigns unless otherwise stated

11.      The Complimentary Benefits are supplied and managed by ERL. Maybank and its affiliates are not responsible for any loss, injury, expense, or damage arising from the use of the Complimentary Benefits, including late commencement due to unforeseen conditions.

12.    Maybank is not the supplier of the Complimentary Benefits and makes no warranty as to quality or availability. Maybank is not responsible for acts or defaults of the suppliers. Disputes should be resolved directly with the suppliers.

13.    Maybank reserves the right to amend these terms or withdraw/suspend/terminate the privilege at any time without prior notice or liability.

14.    Maybank’s decisions relating to the privilege or service are final and binding.

15.    These Terms and Conditions prevail over any brochure or promotional material regarding this privilege.

16.    The Terms and Conditions Governing Maybank Singapore issued Credit Card, and those of ERL, apply.

17.     These Terms and Conditions are governed by the laws of Singapore