General

• Fares from USD4,060 is valid till 30 September 2024, and applies for 1 passenger based on Twin/Double occupancy on categories from Veranda Suite (H) to Master Suite (MS) with Regent Seven Seas Cruises (Grandeur, Splendor and Explorer) only. 
• USD300 shipboard credit is valid till 30 June 2025, and applicable for Balcony Cabins and above only.
• Promotion is subject to cabin availability.
• For further enquiries, please reach out to cruise@portandporters.com
• Promotion is not valid in conjunction with other ongoing promotions, unless otherwise stated. The above mentioned promotions are valid in conjunction with one another.
• Port & Porters and Regent Seven Seas Cruises reserves the right to change the above terms and conditions at any time and without notice.  In the event of any objection, Port & Porters and Regent Seven Seas Cruises reserve the right to the final decision.
• Port & Porters will adhere to Regent Seven Seas Cruises’ cancellation and refunds policy.
• Port & Porters Terms and Conditions apply.
• Regent Seven Seas Cruises Terms and Conditions apply.

Luggage Charge & Redeem Promotion

• Promotion is valid till 31 December 2024.
• Redemption Item(s) are available on a first-come-first-served basis, and are while stocks last.
• Full travel spends (including initial deposit(s) and the balance payments for the travel packages) must be charged to a Singapore-issued personal Maybank Credit or Debit Card.
• Redemption Item cannot be exchanged for cash, credit other items, goods or services in kind or favours without prior written consent from Maybank.
• Promotion is not valid in conjunction with other Maybank offers, promotions, Charge & Redeem Campaigns (e.g. NATAS), in-house offers, discount cards, loyalty programmes and vouchers, unless otherwise stated.
• Each redemption of the Redemption Item must be in accordance with the terms set out in the redemption Letter.
• Other Terms and Conditions apply (PDF)

Things to note

• Cruise Documents will be issued one week before departure at the latest.
• The itinerary and berthing time are for reference only, if the cruise ship is unable to berth due to inclement weather, rough sea condition or various unknown factors, all arrangements shall be subject to the cruise company’s final decision.  Passengers accept full responsibility for all losses and expenses due to “Reasons beyond control”.  Regent Seven Seas Cruises and Port & Porters will not be liable for any consequences.  The cruise line reserves the right to change the itinerary, and timing of all embarkation / disembarkation, and cancel port of calls due to weather conditions or specific reasons.  Passengers shall not make claims against the cruise line or Port & Porters for any recovery.
• If a suspected infectious disease case is found onboard, the cruise itinerary may be suspended immediately and the cruise ship may return to the cruise terminal in the respective country of embarkation.  Relevant policy bureaus and departments will, depending on the situation, initiate emergency management measures, including testing, medical surveillance, and even quarantine for the passengers and crew.
• The itinerary, berth location, tender service, and departure time will be subject to the cruise line’s arrangements.  Regent Seven Seas Cruises or Port & Porters reserves the right to make the final decision.
• If our company or its service provider cancels the travel service due to “Reasons beyond control”, the company reserves the right to ask the customer to change another sailing.
• All guests are required to have their passports valid for at least 6 months upon returning from their cruise vacation to be able to board the cruise.
• Staterooms are subject to availability.
• Each Stateroom must have at least one Passenger who is 18 years old and above.
• Guests returning from overseas must complete the SG Arrival Card (SGAC) three (3) days prior to arrival in Singapore.  The cruise ship will send out letters onboard to advise the guests that they must complete the SG Arrival Card before disembarking.
• Guests who are not eligible for the cruises are Singapore Permanent Residents (SPR) with an expired re-entry permit, cancelled Dependent Pass (DP) Holders, cancelled work pass holders (who are on special passes - which are considered short-term passes), and expired long-term pass holders.
• All guests are to be responsible for their own VISA requirements imposed by the country of travel.  VISA requirements change all the time, and it is the guest’s responsibility to be able to obtain the required VISA for entry into the intended country of travel.
• Foreign guest is to be responsible for the VISA requirements like Multiple Entry VISA to Singapore.
• COVID-19 Vaccination - We recommend that guests be fully vaccinated against Covid-19, if eligible.  While vaccination is not required, guests should disclose their status during check-in to ensure we maintain a highly vaccinated onboard population.
• Travel Insurance is highly recommended to insure guests from any cancellation of a cruise due to any medical reasons (i.e. COVID-19 etc.).

Additional Information

• Pre-cruise testing is no longer required to sail, with a few exceptions.  Currently, only the following sailings have pre-cruise testing requirements, Cruises from the USA and Caribbean that visits Colombia, Transatlantic and Transpacific Sailings, Cruises from Hawaii to Vancouver, and Cruises from Australia.
• Smoking is only permitted at designated open deck areas. Regent Seven Seas Cruises imposes a strictly NO SMOKING rule in indoor public areas, restaurants, lounges, bars, activity rooms, gym, bathrooms and guest staterooms including the balcony.
• Guests must be at least 18 years of age to be served alcohol, enter the Casino or play any monetary-based games of chance
• A Shipboard Account is created for every guest and all onboard expenses are automatically added to it when non-inclusive amenities and services are rendered.  An example of these non-inclusive are Shopping, Spa Treatments, Immersive Exploration Shore Excursion expenses and Culinary Arts Kitchen experience.

Halal Dietary Requirements
Please be informed that Halal Certified meals are NOT provided by Regent Seven Seas Cruises.  Muslim guests cruising with Regent Seven Seas Cruises usually request for Vegetarian, Vegan and / or Kosher Meals on their vacation with Regent Seven Seas Cruises and we are able to assist you with the booking.

Infant Policy

• Infants must be six months of age as of the first day of the cruise.  For voyages that have three or more consecutive days at sea, infants must be at least one year of age as of the first day of the cruise.
• Guests traveling with a young infant that does not meet the infant policy will be denied boarding.
• No refunds or other compensation shall be due from Regent Seven Seas Cruises as a result of the denial of boarding to an underage infant or any accompanying Guests.
• Any Guest under the age of 18 must be accompanied by and occupy the same suite as an adult 18 years or older.
• Regent Seven Seas Cruises does not provide for the care, entertainment or supervision of children.

Pregnant Policy
Regent Seven Seas Cruises cannot accept Guests who will have entered their 24th week of pregnancy at the beginning of, or at any time during, the cruise.

Register and Check-In Online
Please remember to do your online check-in before boarding the cruise ships using the Regent Seven Seas Cruises Account.  The website is www.rssc.com and Click on ‘My Account’.

Check-in & Baggage Drop Off
Please inquire with the Check-in agents in the respective country during embarkation day for this service.